Internet still slow after refilling

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Re: Internet still slow after refilling

Postby ST - Mark » Mon Sep 18, 2017 7:27 pm

Hi Jansen. My name is Straight Talk Mark. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
ST - Mark
 
Posts: 1942
Joined: Thu Jun 14, 2012 11:46 am

Re: Internet still slow after refilling

Postby jscp25 » Tue Sep 26, 2017 11:11 pm

I've been having this problem for months. Literally just spent 20 minutes on hold and eventually was told to pretty much restart my phone.
jscp25
 
Posts: 1
Joined: Tue Sep 26, 2017 11:07 pm

Re: Internet still slow after refilling

Postby ST - Larry » Wed Sep 27, 2017 7:49 am

Hi jscp25. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5184
Joined: Tue Nov 22, 2011 11:14 am

Re: Internet still slow after refilling

Postby Zdolan » Sat Oct 07, 2017 10:03 am

I have had the same issue for 2 months. So annoying why am I paying 45 a month for a service that is not giving me what was promised?
Zdolan
 
Posts: 2
Joined: Sat Oct 07, 2017 9:12 am

Re: Internet still slow after refilling

Postby ST - Felice » Sat Oct 07, 2017 10:38 am

Hi Zdolan. My name is Straight Talk Felice. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Felice
 
Posts: 2268
Joined: Tue Nov 22, 2011 12:04 pm

Re: Internet still slow after refilling

Postby atallquist » Fri Nov 17, 2017 5:57 pm

Me too, I don't know why it is doing it. I refilled about two weeks ago and it still has not boosted my data speed.
atallquist
 
Posts: 1
Joined: Fri Nov 17, 2017 5:55 pm

Re: Internet still slow after refilling

Postby ST - Mark » Fri Nov 17, 2017 6:19 pm

Hi atallquist. My name is Straight Talk Mark. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thanks.
ST - Mark
 
Posts: 1942
Joined: Thu Jun 14, 2012 11:46 am

Re: Internet still slow after refilling

Postby ericvarner2000 » Fri Nov 24, 2017 11:10 am

I refilled my service on the 22nd and my service has been extremely slow, to nonexistent, since. I have the unlimited data plan so this is extremely frustrating.
ericvarner2000
 
Posts: 3
Joined: Wed Nov 22, 2017 3:48 pm

Re: Internet still slow after refilling

Postby ericvarner2000 » Fri Nov 24, 2017 11:34 am

I refilled my service on the 22nd with the unlimited data plan. Since then, the service has been extremely slow. Please help, this is extremely frustrating.
ericvarner2000
 
Posts: 3
Joined: Wed Nov 22, 2017 3:48 pm

Re: Internet still slow after refilling

Postby ST - Felice » Fri Nov 24, 2017 4:32 pm

Hi ericvarner2000. My name is Straight Talk Felice. We are sorry for your issue. Please check your Forum inbox for assistance.
ST - Felice
 
Posts: 2268
Joined: Tue Nov 22, 2011 12:04 pm

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