Internet still slow after refilling

Post your questions and get answers about
Straight Talk Service Plan Options.

Re: Internet still slow after refilling

Postby ST - Mark » Sun Aug 06, 2017 10:22 pm

Hi wachalookinat. My name is Straight Talk Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.
ST - Mark
 
Posts: 2203
Joined: Thu Jun 14, 2012 11:46 am

Re: Internet still slow after refilling

Postby Jcordle » Tue Aug 08, 2017 8:06 pm

I have called with this problem numerous times, I call and all they tell me to do is turn my phone off then back on, my plan renewed a day or two ago and my Internet works but at the speed you have after using all of your data, normally happens when my phone is setup on auto renew, which I will be cancelling and possibly changing providers I'm not going to continue to deal with this.
Jcordle
 
Posts: 1
Joined: Tue Aug 08, 2017 8:00 pm

Re: Internet still slow after refilling

Postby alita » Tue Aug 08, 2017 8:06 pm

Hi Jcordle. My name is Straight Talk Alita. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.
alita
 
Posts: 1267
Joined: Mon Mar 21, 2011 8:02 pm

Re: Internet still slow after refilling

Postby JGorman21 » Wed Aug 09, 2017 8:21 am

Same problem here. After I refilled my account my data is still super slow I called customer service and they were unhelpful
JGorman21
 
Posts: 2
Joined: Wed Aug 09, 2017 8:17 am

Re: Internet still slow after refilling

Postby alita » Wed Aug 09, 2017 4:30 pm

Hi JGorman21. My name is Straight Talk Alita. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.
alita
 
Posts: 1267
Joined: Mon Mar 21, 2011 8:02 pm

Re: Internet shuts down after a couple minutes.

Postby JDesoto » Thu Aug 31, 2017 6:40 am

My high speed internet has to be reset everytime I use my mobile data then shuts off after a couple minutes. I am so tired of having to reset thenreload every page. If I cant get reliable service then I will change to a different company.
JDesoto
 
Posts: 2
Joined: Thu Aug 31, 2017 6:10 am

Re: Internet still slow after refilling

Postby ST - Larry » Sat Sep 02, 2017 8:46 am

Hi JDesoto. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: Internet still slow after refilling

Postby pawelskie » Fri Sep 08, 2017 9:47 pm

Similar problem, data slowed toward the end of my last cycle and is still lagging even after I refilled today. Customer service useless, frustrating situation.
pawelskie
 
Posts: 2
Joined: Fri Sep 08, 2017 9:43 pm

Re: Internet still slow after refilling

Postby ST - Mark » Fri Sep 08, 2017 10:14 pm

Hi pawelskie. My name is Straight Talk Mark. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.
ST - Mark
 
Posts: 2203
Joined: Thu Jun 14, 2012 11:46 am

Re: Internet still slow after refilling

Postby Jansen » Mon Sep 18, 2017 3:45 pm

I have had this problem for two month, after refill. All customer service does is walk me through the same steps I love straight tLtalk but this is bs can anyone please help, or I have to change service, thanx
Jansen
 
Posts: 1
Joined: Mon Sep 18, 2017 3:19 pm

PreviousNext

Return to Service Plan Options

Who is online

Users browsing this forum: No registered users and 2 guests