Internet still slow after refilling

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Re: Internet still slow after refilling

Postby ST - Larry » Sat May 27, 2017 7:58 am

Hi Cpthegreat. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
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Joined: Tue Nov 22, 2011 11:14 am

Re: Internet still slow after refilling

Postby Matthew Kelly » Fri Jun 09, 2017 9:46 pm

I have been having the same problem for each time I refill my phone. May a representative help me fix this problem so that I can actually use my phone more efficiently? Thanks.
Matthew Kelly
 
Posts: 1
Joined: Fri Jun 09, 2017 9:40 pm

Re: Internet still slow after refilling

Postby ST - Mark » Fri Jun 09, 2017 10:47 pm

Hi Matthew Kelly. My name is Straight Talk Mark. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
ST - Mark
 
Posts: 2203
Joined: Thu Jun 14, 2012 11:46 am

Re: Internet still slow after refilling

Postby jamierae28 » Fri Jun 16, 2017 4:33 pm

I am experiencing the same problem. Data is extremely slow. It has been this way for about a week, but I have plenty of data left. If I am being throttled, it shouldn't be happening. I have had straight talk for many years, but if it doesn't change, I will go with another company. Hopefully someone can help me.
jamierae28
 
Posts: 1
Joined: Fri Jun 16, 2017 4:27 pm

Re: Internet still slow after refilling

Postby ST - Larry » Sat Jun 17, 2017 8:08 am

Hi jamierae28. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: Internet still slow after refilling

Postby Skynonym » Sun Jun 25, 2017 6:43 pm

I'm having this problem. I refilled my internet with $45 card a few days ago but it's still slow :(
Skynonym
 
Posts: 1
Joined: Sun Jun 25, 2017 6:20 pm

Re: Internet still slow after refilling

Postby ST - Larry » Mon Jun 26, 2017 7:45 am

Hi Skynonym. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: Internet still slow after refilling

Postby otisgrimes » Wed Jul 19, 2017 2:58 am

I have also faced this issue many times.
otisgrimes
 
Posts: 2
Joined: Wed Jul 19, 2017 2:51 am

Re: Internet still slow after refilling

Postby ST - Larry » Wed Jul 19, 2017 7:58 am

Hi otisgrimes. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: Internet still slow after refilling

Postby wachalookinat » Sun Aug 06, 2017 10:08 pm

I too am having this issue. My phone was throttled from last months service. I paid and renewed my plan early. It's now been 2 days and I'm still throttled. I've used almost 1 Gb of data at throttled speeds now. I've tried calling customer support and was told to reboot my phone. I've already done that and anything I could do on my end. Really need this worked out. Someone please help me.
wachalookinat
 
Posts: 1
Joined: Sun Aug 06, 2017 10:02 pm

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