Accidentally bought a wrong card. Please help

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Re: Accidentally bought a wrong card. Please help

Postby Xelandria » Sat Feb 17, 2018 12:53 am

I accidentally bought a 15$ mobile hotspot card thinking it was like other service providers. Any help?
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Re: Accidentally bought a wrong card. Please help

Postby ST - Felice » Sat Feb 17, 2018 12:51 pm

Hi Xelandria. My name is Straight Talk Felice. We are sorry about your issue. Please check your Forum inbox to discuss your issue.
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Re: Accidentally bought a wrong card. Please help

Postby Clintonik906 » Tue Mar 06, 2018 6:30 am

Accidently bought 15$ hotspot card thinking I was adding data to my phone
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Re: Accidentally bought a wrong card. Please help

Postby ST - Larry » Tue Mar 06, 2018 1:43 pm

Hi Clintonik906. My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. We apologize for any inconvenience. Thank you.
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Re: Accidentally bought a wrong card. Please help

Postby brixnxx » Sat Mar 10, 2018 9:03 pm

i use the $55 unlimited data card. but this time i accidentally bought the $60 international unlimited card. i’ve already put it on my phone and my phone was refilled on the 4th. it’s kicked my data speed to 2g and i literally cannot do anything on my phone. i can not afford to get another card. can someone please help me? it would be GREATLY appreciated. :cry:
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Re: Accidentally bought a wrong card. Please help

Postby jesskacraven » Sun Mar 11, 2018 12:23 pm

I just did this yesterday. I cant afford the $55 plan I Normally use so i went to buy the cheaper plan and didn't realize until I got home I had bought the wrong one. I NEED help getting this fixed for I NEED my phone for my daughters medical apt. and such!
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Re: Accidentally bought a wrong card. Please help

Postby ST - Larry » Mon Mar 12, 2018 11:32 am

Hi brixnxx. My name is Straight Talk Larry. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
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Re: Accidentally bought a wrong card. Please help

Postby Mxllytrxcy » Tue Mar 13, 2018 5:59 pm

My name is Molly, I bought the $60 international calling plan and I wanted the 55$ unlimited data card and now I’m completely out of data a week into my plan. I want to switch it to the unlimited plan but can’t buy a new card. Please help me switch to the plan I want.
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Joined: Tue Mar 13, 2018 5:42 pm

Re: Accidentally bought a wrong card. Please help

Postby ST - Larry » Wed Mar 14, 2018 1:53 pm

Hi Mxllytrxcy. My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
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Joined: Tue Nov 22, 2011 11:14 am

Re: Accidentally bought a wrong card. Please help

Postby Ryukorei » Mon Jun 03, 2019 8:23 pm

I also bought the 60$ card instead of the 55$ card i usually get. I have it added to my reserve and it doesn't activate until the 9th. I don't care about the extra 5$ i would just like it to be changed to the 55$ unlimited data plan. I don't need the international , and 25gb isn't enough, since I use around 35gb - 40gb a month. I appreciate any help I can get on this issue.
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