I scratched silver strip and not all numbers are there

[Kourtwa]

scratched numbers too hard missing 3 numbers on top up card

[ST - Mark]

Hi Kourtwa. My name is Straight Talk Mark. We're sorry to hear that. To further assist you with your issue, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[Walton73]

I scratched my grey part off my card and I can’t see some of the numbers. Can anyone help me please?

[ST - Mark]

Hi Walton73. My name is Straight Talk Mark. Yes, we'll be happy to help you in resolving your issue. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.

[JonathanP1995]

Hey same thing happened to me. I bought a card and my sister accidently scratched off the pin but I have the Barco design is there anyway to recover the pin?

[travis17]

I accidentally scratched off 3 numbers on the pic code when activating the part of the service pin, help?

[ST - Mark]

Hi JonathanP1995. My name is Straight Talk Mark. Sorry to hear about what happened to your service plan. Yes, we can help you to recover the missing PIN. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.

[ST - Mark]

Hi travis17. My name is Straight Talk Mark. We're sorry to hear that you are also having this issue. Yes, we will be happy to help you in resolving your issue. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[Tommyegifford1616]

I accidentally scratched the last 2 digits off my refill card an I was wondering if there was a way to find out what they are? I’d appreciate any help I can get and thanks in advance

[ST - Mark]

Hi Tommyegifford1616. My name is Straight Talk Mark. We're sorry to hear that. We will be happy to help you with your issue. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.