Ultimate unlimted data at high-speed?

Post your questions and get answers about
Straight Talk Service Plan Options.

Re: Ultimate unlimted data at high-speed?

Postby texast7742 » Tue Mar 06, 2018 11:26 pm

Totally agree with you ajax1776! I have the unlimited unlimited plan as well and they shut my internet completely off one time and then toggled it another. If is not unlimited as they say they need to just flat out say it, instead of unlimited but..... you only get so many gigs after that you will be downgraded to 3g! Shouldn't need fine print to read it.
texast7742
 
Posts: 1
Joined: Tue Mar 06, 2018 11:16 pm

Re: Ultimate unlimted data at high-speed?

Postby Ericaodom77 » Thu Mar 08, 2018 10:28 am

Up until this month I have been super happy with straight talk. We went to the ultimate unlimited and we were super happy UNTIL all the sudden I have no freaking internet!! Someone better fix this like now!! I have recommended this company over and over and I love my new LG phone but I am super upset right now!!
Ericaodom77
 
Posts: 2
Joined: Thu Mar 08, 2018 10:00 am

Re: Ultimate unlimted data at high-speed?

Postby ST - Larry » Thu Mar 08, 2018 12:28 pm

Hi Ericaodom77. My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. We apologize for any inconvenience. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: Ultimate unlimted data at high-speed?

Postby Daveh196803 » Tue May 15, 2018 9:36 pm

I don't know how unlimited it actually is. I didn't use a lot of data until I got a newer phone. Transferred my service, kept my number etc. My newer phone has a nice big screen, good speaker so I use it to watch documentaries and stuff on YouTube.
I read somewhere that there is a hard cap of 60 gigs over a month, so I set a data limit of 50 on my phone just to be safe.
I'm halfway through the month, and I've used like 9.9 gigs with my expanded YouTube viewing.
I'm sorry to say my connection speed is now slow. It took me five minutes worth of reloading the forum before I could even write this.
As far as watching videos, forget it. They stop and start incessantly, making that impractical.
I guess 10 gigs is the practical limit, even though I paid extra so I could actually do online things more involved than text and emails.
Daveh196803
 
Posts: 3
Joined: Tue May 15, 2018 9:13 pm

Re: Ultimate unlimted data at high-speed?

Postby Daveh196803 » Tue May 15, 2018 9:38 pm

I don't know how unlimited it actually is. I didn't use a lot of data until I got a newer phone. Transferred my service, kept my number etc. My newer phone has a nice big screen, good speaker so I use it to watch documentaries and stuff on YouTube.
I read somewhere that there is a hard cap of 60 gigs over a month, so I set a data limit of 50 on my phone just to be safe.
I'm halfway through the month, and I've used like 9.9 gigs with my expanded YouTube viewing.
I'm sorry to say my connection speed is now slow. It took me five minutes worth of reloading the forum before I could even write this.
As far as watching videos, forget it. They stop and start incessantly, making that impractical.
I guess 10 gigs is the practical limit, even though I paid extra so I could actually do online things more involved than text and emails.
Daveh196803
 
Posts: 3
Joined: Tue May 15, 2018 9:13 pm

Re: Ultimate unlimted data at high-speed?

Postby Daveh196803 » Mon May 21, 2018 4:45 pm

I posted once before about this and it didn't show. For whatever reason, I run in to slow service. Slow enough that YouTube videos constantly stop.
This didn't happen at all with my brand new phone until my data usage on my unlimited plan hit somewhere around the 10 gig mark.
I read there's actually a 60 gig cap, which I have no issue with.
I do have an issue with slow speed when I am monitoring my data usage to stay well within bounds and not being a data hog.
If there is a lower number on your "unlimited" data plan, let me know what it is, so I can plan accordingly.
Daveh196803
 
Posts: 3
Joined: Tue May 15, 2018 9:13 pm

Re: Ultimate unlimted data at high-speed?

Postby ST - Larry » Sun May 27, 2018 2:22 pm

Hi . My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. Let us help you fix your data issue. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: Ultimate unlimted data at high-speed?

Postby Elbarton » Thu May 09, 2019 2:59 am

I NEED HELP!! I need to remove two phones from my straight talk account.
Elbarton
 
Posts: 1
Joined: Thu May 09, 2019 2:50 am

Re: Ultimate unlimted data at high-speed?

Postby ST - Larry » Thu May 09, 2019 1:25 pm

Hi Elbarton. I'm Straight Talk Larry. I read you post and I want to help you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Previous

Return to Service Plan Options

Who is online

Users browsing this forum: No registered users and 16 guests