Wrong name on caller id

[draco5666]

mine is as well. it was correct before?

[ST - Larry]

Hi draco5666. I'm Straight Talk Larry. We are sorry to hear that you are experiencing issues with your Caller ID. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[ww_straighttalk]

I'm having the same issue. When calling a landline my caller ID is incorrect. How do I get this resolved?

[ww_straighttalk]

I'm having the same problem. When calling a landline my caller ID name is incorrect. How do I resolve this issue?

[ST - Larry]

Hi ww_straighttalk. I'm Straight Talk Larry. We are sorry to hear that you are having some problems. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[ww_straighttalk]

Hi Larry, I have contacted support three different times and they are still unable to resolve the caller ID issue. The answer I get from support is to contact all the landline providers and have them update the caller ID value for my Straight Talk phone number. I called my landline provider and they were unable to make this update. Has anyone been able to resolve this issue or have any suggestions?

[ST - Larry]

Hi ww_straighttalk. I'm Straight Talk Larry. Please check your forum inbox for a message. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[collint]

Hello, I am having the same issue as well. And I am getting a lot of spam messages and calls as a result of my incorrect caller ID. Please help. Thank you.

[ST - Larry]

Hi collint. I'm Straight Talk Larry. We are sorry for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[7777Lisa7777]

I have the same problem. My phone keeps coming up on people's Caller ID's as "Stanley S". Some people now answer their phones (as a joke) when I call them, "Hello Stanley!" Please tell me how to get this fixed. Thank you.