Bought Wrong Service Plan Card- Can't Return

[Cogle1023]

Hello, yesterday I purchased a straight talk card for 30$ thinking I was getting a plan compatible with my phone but Walmart now wont exchange it. Can someone help me so Im not out 30$ dollars

[ST - Mark]

Hi Cogle1023. My name is Straight Talk Mark. We're sorry to hear that. We need to take this issue offline so we can address it further. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you for contacting us.

[ST - Mark]

Hi baddeolv. My name is Straight Talk Mark. Sorry to hear that you are caught in this situation. We will be glad to help you with your issue about the wrong service plan that you have purchased. will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word ADD to 611611. Thanks.