Bought Wrong Service Plan Card- Can't Return

[StraighttalkJane]

Hello today straight talk I bought the wrong service plan card and I've scratched off the strip on back Walmarts will not take it back I need my phone for I am on a fixed income and I dont have any other money to replace please help me. Thank you

[ST - Mark]

Hi StraighttalkJane. My name is Straight Talk Mark. We're sorry to hear about what happened to your service plan. Let us help you in resolving your ongoing issue. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.

[mikemarsh96703]

I also bought the $30 card by mistake. Can you help me in this matter?

[ST - Mark]

Hi mikemarsh96703. My name is Straight Talk Mark. We're sorry to hear that. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.

[Yajaira-lopez]

I bought the wrong service plan i meant to buy a tracfone service card and ended up buying a straughtalk $45 service card. Please could anyone help me i dont wanna lose $45

[ST - Mark]

Hi Yajaira-lopez. My name is Straight Talk Mark. Sorry for the trouble that you have encountered with your service plan. For us to help you, we need to take this issue offline. Please check your Forum inbox. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks!

[King Dale III]

Same here I spent my last $30 until payday, a week away. I was low on money and purchased The $30 plan... Was in a rush because I needed to get to work, didn't have my reading glasses so I couldn't see the smaller print saying it won't work with smart phones.. I got into my car, scratched the code and put it in my phone... was about to leave walmart and I get a message saying NOT COMPATIBLE!! Now I was freaking out because now I'm going to be late running into walmart to exchange... and GUESS WHAT they didn't take it in! Rude about it in fact... Now I was late, broke and NO working phone.. "happy Friday to me"

[King Dale III]

Same here I spent my last $30 until payday, a week away. I was low on money and purchased The $30 plan... Was in a rush because I needed to get to work, didn't have my reading glasses so I couldn't see the smaller print saying it won't work with smart phones.. I got into my car, scratched the code and put it in my phone... was about to leave walmart and I get a message saying NOT COMPATIBLE!! Now I was freaking out because now I'm going to be late running into walmart to exchange... and GUESS WHAT they didn't take it in! Rude about it in fact... Now I was late, broke and NO working phone.. "happy Friday to me"

[ST - Mark]

Hi King Dale III. My name is Straight Talk Mark. Sorry to hear that. We need to take this issue offline so we can address it further. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[baddeolv]

i bought a 50 dollar card that isnt compatible for service on my phone, only hotspot. it cant be returned. please help