Service PIN was unreadable after scratch off NOW what

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Straight Talk Service Plan Options.

Re: Service PIN was unreadable after scratch off NOW what

Postby ST - Mark » Fri May 01, 2020 10:45 am

Hi JonathanP1995. My name is Straight Talk Mark. We're sorry to hear that. Yes, we will be glad to help you with your issue. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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Re: Service PIN was unreadable after scratch off NOW what

Postby ST - Mark » Fri May 01, 2020 10:53 am

Hi KBCasto. My name is Straight Talk Mark. We're sorry that you're also having this issue. We'll help you retrieve the missing service PIN. For further assistance,we will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.
ST - Mark
 
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Re: Service PIN was unreadable after scratch off NOW what

Postby ST - Mark » Fri May 01, 2020 11:14 am

Hi ksanford123. My name is Straight Talk Mark. Yes. We can help you in resolving your issue. We need to take this issue offline so we can address it further. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Mark
 
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Joined: Thu Jun 14, 2012 11:46 am

Re: Service PIN was unreadable after scratch off NOW what

Postby TreJo93 » Wed Aug 12, 2020 2:10 pm

Just purchased card and scratched off service pin. Cannot read all of the numbers. I have the card and receipt. Please Help, this is now day 4... Trevon Johnson
TreJo93
 
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Re: Service PIN was unreadable after scratch off NOW what

Postby ST - Mark » Sat Aug 15, 2020 10:13 am

Hi TreJo93. My name is Straight Talk Mark. Sorry for the inconvenience. We'll help you recover the missing service PIN. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Mark
 
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Joined: Thu Jun 14, 2012 11:46 am

Re: Service PIN was unreadable after scratch off NOW what

Postby AstroTaz » Sat Aug 29, 2020 12:36 am

Hello can I also get help with this, the first number and the last 3 are illegible
AstroTaz
 
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Re: Service PIN was unreadable after scratch off NOW what

Postby ST - Mark » Sun Aug 30, 2020 1:10 pm

Hi AstroTaz. My name is Straight Talk Mark. Sorry that you’re having a problem with your service plan. Let us help you with your issue. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Mark
 
Posts: 2556
Joined: Thu Jun 14, 2012 11:46 am

Re: Service PIN was unreadable after scratch off NOW what

Postby Orivvy2020 » Tue Sep 15, 2020 10:34 am

I’m having the same issue as well.. can you reach out to me?
Orivvy2020
 
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Re: Service PIN was unreadable after scratch off NOW what

Postby Odinotter » Sun Sep 20, 2020 3:32 pm

The same thing happened to me I have all the numbers except the first 2 how can I recover them?
Odinotter
 
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Joined: Sun Sep 20, 2020 3:30 pm

Re: Service PIN was unreadable after scratch off NOW what

Postby ST - Mark » Mon Sep 21, 2020 3:22 pm

Hi Orivvy2020. My name is Straight Talk Mark. We're sorry to hear that you are also having an issue with your service plan. To further assist you in recovering the missing numbers of your service card, we need to take this issue offline. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You can also use our self-service menu by simply texting the word ADD to 611611. Thank you.
ST - Mark
 
Posts: 2556
Joined: Thu Jun 14, 2012 11:46 am

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