Accidentally bought a wrong card. Please help

[ST - Larry]

Hi Ryukorei. I'm Straight Talk Larry. I'm sorry that you are having some problems. We would like to discuss the details of the issue, so that we can address it immediately. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.

[k2darissie]

I accidently purchased the wrong card and it wont even let me put the money on my phone.

[ST - Larry]

Hi k2darissie. I'm Straight Talk Larry. I'm sorry for the inconvenience this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[Stuckeygirl87]

They gave me the wrong card at self check out now its not compatible to my phone what do I do

[Stuckeygirl87]

They gave me the wrong card at self check out now its not compatible to my phone what do I do

[ST - Larry]

Hi Stuckeygirl87. I apologize for the inconvenience. We'll be happy to help you get your issue resolved. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[Tayloralexis]

I’ve done this same thing! Please help!!

[ST - Mark]

Hi Tayloralexis. My name is Straight Talk Mark. Sorry to hear about what happened to your service plan. Allow us to help you in resolving your issue. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks you.

[Humblepie44]

I bought two $30.00 service plans on accident not realizing they can not be used on smart phones until I tried to use it. what are my options? I can't afford to loose 60.00 bucks! somebody please help!

[ST - Mark]

Hi Humblepie44. My name is Straight Talk Mark. Sorry to hear that you are caught in this situation. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.