Bought Wrong Service Plan Card- Can't Return

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Re: Bought Wrong Service Plan Card- Can't Return silver str

Postby StraighttalkJane » Sat Mar 07, 2020 5:41 pm

Hello today straight talk I bought the wrong service plan card and I've scratched off the strip on back Walmarts will not take it back I need my phone for I am on a fixed income and I dont have any other money to replace please help me. Thank you
StraighttalkJane
 
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Joined: Sat Mar 07, 2020 5:33 pm

Re: Bought Wrong Service Plan Card- Can't Return

Postby ST - Mark » Sun Mar 08, 2020 1:12 pm

Hi StraighttalkJane. My name is Straight Talk Mark. We're sorry to hear about what happened to your service plan. Let us help you in resolving your ongoing issue. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.
ST - Mark
 
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Joined: Thu Jun 14, 2012 11:46 am

Re: Bought Wrong Service Plan Card- Can't Return

Postby mikemarsh96703 » Mon Mar 16, 2020 10:54 am

I also bought the $30 card by mistake. Can you help me in this matter?
mikemarsh96703
 
Posts: 1
Joined: Mon Mar 16, 2020 10:48 am

Re: Bought Wrong Service Plan Card- Can't Return

Postby ST - Mark » Wed Mar 18, 2020 3:10 pm

Hi mikemarsh96703. My name is Straight Talk Mark. We're sorry to hear that. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.
ST - Mark
 
Posts: 2203
Joined: Thu Jun 14, 2012 11:46 am

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