Bought Wrong Service Plan Card- Can't Return

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Re: Bought Wrong Service Plan Card- Can't Return

Postby alabaster.slim » Tue Oct 22, 2019 12:37 am

I did the same thing buying a $30 card because they didn’t have the $35 one at the neighborhood market. please help
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Re: Bought Wrong Service Plan Card- Can't Return

Postby ST - Larry » Tue Oct 22, 2019 8:45 am

Hi alabaster.slim. I'm Straight Talk Larry. I'm sorry that you're having some problems. We would like to discuss the details of the issue, so that we can provide the best option for your concern. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
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Re: Bought Wrong Service Plan Card- Can't Return

Postby abr6431 » Tue Nov 05, 2019 8:47 pm

I've done the same as everyone else here and bought the incorrect $30 plan for my smartphone. Please send me a message and let me know what my options are.
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Re: Bought Wrong Service Plan Card- Can't Return

Postby abr6431 » Wed Nov 06, 2019 12:36 am

Like everyone else in this thread, I purchased the $30 plan by accident. It's not compatible with my smartphone, and I'd like to explore options for refunds.

Will you please message me so we can discuss further?
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Re: Bought Wrong Service Plan Card- Can't Return

Postby ST - Larry » Fri Nov 08, 2019 12:14 pm

Hi abr6431. I'm Straight Talk Larry. I apologize for the inconvenience. We'll help you address your concern. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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Re: Bought Wrong Service Plan Card- Can't Return

Postby WindPhox » Sun Nov 10, 2019 1:48 pm

I bought the $60 instead of the $55 after get off a double shift anything I can do
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Re: Bought Wrong Service Plan Card- Can't Return

Postby ST - Larry » Mon Nov 11, 2019 11:48 am

Hi WindPhox. My name is Straight Talk Larry. I'm sorry that you're having some problems. We'll help you address your concern. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
Posts: 5622
Joined: Tue Nov 22, 2011 11:14 am

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