Internet still slow after refilling

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Re: Internet still slow after refilling

Postby brixnxx » Sat Mar 10, 2018 5:19 pm

i could really use some help!! got my service refilled on the 4th and it worked for a few days but now it is running so slow! i could barely even load this. i buy the $60 unlimited data card. i’ve pretty much been without a working phone for days now. would appreciate some HELP.
brixnxx
 
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Re: Internet still slow after refilling

Postby ST - Larry » Mon Mar 12, 2018 11:28 am

Hi brixnxx. My name is Straight Talk Larry. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
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Joined: Tue Nov 22, 2011 11:14 am

Re: Internet still slow after refilling

Postby multipersonas » Wed Mar 14, 2018 7:57 pm

I too have been having this issue. I'm signed up for the auto pay and when my service got reissued my speeds were at 2g.
multipersonas
 
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Joined: Wed Mar 14, 2018 7:50 pm

Re: Internet still slow after refilling

Postby ST - Larry » Sat Mar 17, 2018 3:37 pm

Hi multipersonas. My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5469
Joined: Tue Nov 22, 2011 11:14 am

Re: Internet still slow after refilling

Postby Valerieryan1984 » Wed Jul 17, 2019 12:05 am

Same issues please help
Valerieryan1984
 
Posts: 1
Joined: Sat Jun 29, 2019 3:30 am

Re: Internet still slow after refilling

Postby ST - Larry » Sat Jul 20, 2019 9:12 am

Hi Valerieryan1984. I'm Straight Talk Larry. I'm sorry that you are having some problems. We'll be happy to help you get your issue resolved. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
Posts: 5469
Joined: Tue Nov 22, 2011 11:14 am

Re: Internet still slow after refilling

Postby Zinda » Tue Aug 06, 2019 9:13 pm

Same thing 0.70mbs down! Been like this for a long time, I guess it's time to find a new carrier?
Zinda
 
Posts: 4
Joined: Mon Nov 27, 2017 2:28 pm

Re: Internet still slow after refilling

Postby ST - Larry » Thu Aug 08, 2019 9:50 am

Hi Zinda. I'm Straight Talk Larry. I'm sorry that you're having issues with your data speed. We'll review your account and further investigate what happened with your phone service. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
Posts: 5469
Joined: Tue Nov 22, 2011 11:14 am

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