Wrong name on caller id

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Re: Wrong name on caller id

Postby draco5666 » Tue Mar 12, 2019 12:23 am

mine is as well. it was correct before?
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Re: Wrong name on caller id

Postby ST - Larry » Fri Mar 15, 2019 10:00 am

Hi draco5666. I'm Straight Talk Larry. We are sorry to hear that you are experiencing issues with your Caller ID. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
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Re: Wrong name on caller id

Postby ww_straighttalk » Sun Apr 07, 2019 7:31 pm

I'm having the same issue. When calling a landline my caller ID is incorrect. How do I get this resolved?
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Re: Wrong name on caller id

Postby ww_straighttalk » Mon Apr 08, 2019 6:01 pm

I'm having the same problem. When calling a landline my caller ID name is incorrect. How do I resolve this issue?
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Re: Wrong name on caller id

Postby ST - Larry » Tue Apr 09, 2019 3:13 pm

Hi ww_straighttalk. I'm Straight Talk Larry. We are sorry to hear that you are having some problems. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
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Joined: Tue Nov 22, 2011 11:14 am

Re: Wrong name on caller id

Postby ww_straighttalk » Tue Apr 09, 2019 6:17 pm

Hi Larry, I have contacted support three different times and they are still unable to resolve the caller ID issue. The answer I get from support is to contact all the landline providers and have them update the caller ID value for my Straight Talk phone number. I called my landline provider and they were unable to make this update. Has anyone been able to resolve this issue or have any suggestions?
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Re: Wrong name on caller id

Postby ST - Larry » Wed Apr 10, 2019 9:11 am

Hi ww_straighttalk. I'm Straight Talk Larry. Please check your forum inbox for a message. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
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Joined: Tue Nov 22, 2011 11:14 am

Re: Wrong name on caller id

Postby collint » Tue May 14, 2019 10:46 am

Hello, I am having the same issue as well. And I am getting a lot of spam messages and calls as a result of my incorrect caller ID. Please help. Thank you.
collint
 
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Re: Wrong name on caller id

Postby ST - Larry » Wed May 15, 2019 2:38 pm

Hi collint. I'm Straight Talk Larry. We are sorry for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
Posts: 5405
Joined: Tue Nov 22, 2011 11:14 am

Re: Wrong name on caller id

Postby 7777Lisa7777 » Mon May 20, 2019 11:31 pm

I have the same problem. My phone keeps coming up on people's Caller ID's as "Stanley S". Some people now answer their phones (as a joke) when I call them, "Hello Stanley!" :roll: Please tell me how to get this fixed. Thank you.
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