Phone Randomly Deactivated

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Re: Phone Randomly Deactivated

Postby btscott2 » Mon Aug 31, 2015 11:43 am

I'm having the same problem. I'd love some assistance with this issue.
btscott2
 
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Joined: Mon Aug 31, 2015 11:39 am

Re: Phone Randomly Deactivated

Postby ST-Kurt » Mon Aug 31, 2015 12:07 pm

Hi btscott2! Our apology for this matter. I am Straight Talk Kurt. We need to take this issue offline so I can address it. I will contact you directly with a private message. Thanks!
ST-Kurt
 
Posts: 2046
Joined: Thu Aug 07, 2014 3:09 pm

Re: Phone Randomly Deactivated

Postby jafge » Sat Sep 05, 2015 5:06 am

SImilar issue, but kinda different. Added air time, phone worked 2 hours, then deactivated. Account summary shows good till October, but phone just wont work.
jafge
 
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Joined: Sat Sep 05, 2015 4:45 am

Re: Phone Randomly Deactivated

Postby ST-Mary Ann » Sat Sep 05, 2015 8:12 am

Hi jafge! My name is Straight Talk Mary Ann. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ST-Mary Ann
 
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Re: Phone Randomly Deactivated

Postby BiSqwishi » Mon Oct 12, 2015 9:29 pm

My phone is also having this issue. It's been working fine ever since this afternoon, every time i try to send a text i get Cause Code 97. Then I try calling my voicemail only to find that my phone has been deactivated.
BiSqwishi
 
Posts: 1
Joined: Mon Oct 12, 2015 9:08 pm

Re: Phone Randomly Deactivated

Postby ST-Jean » Mon Oct 12, 2015 9:49 pm

Hi BiSqwishi! My name is Straight Talk Jean. We apologize for the inconvenience. I will contact you directly with a private message. Thank you!
ST-Jean
 
Posts: 2370
Joined: Fri Aug 08, 2014 5:56 pm

Re: Phone Randomly Deactivated

Postby samdwills » Fri Dec 23, 2016 7:13 pm

Just yesterday, my phone was working perfectly but today I tried to make a phone call and it said that my phone had been deactivated. I find this odd because I never received any friendly reminder that my straight talk service was about to expire. I even went online to check my account balance and when I went to type in my phone number, it said "Esn is not in valid status" Now I'm not exactly sure what that means and I don't want to reload my phone if that is not the problem. If anyone could help,I would really appreciate it. Thanks.

im having a similar problem. need help
samdwills
 
Posts: 1
Joined: Fri Dec 23, 2016 7:10 pm

Re: Phone Randomly Deactivated

Postby ST-Jean » Fri Dec 23, 2016 7:49 pm

Hi samdwills! My name is Straight Talk Jean. For us to address your concern, we need to take this issue offline. Please check your Forum inbox for a message.
ST-Jean
 
Posts: 2370
Joined: Fri Aug 08, 2014 5:56 pm

Re: Phone Randomly Deactivated

Postby Insanemtg1992 » Fri Feb 17, 2017 2:14 pm

I'm having same problem no notification that accounts was ending and says my account has been deactivated please help
Insanemtg1992
 
Posts: 1
Joined: Fri Feb 17, 2017 2:11 pm

Re: Phone Randomly Deactivated

Postby ST - Felice » Fri Feb 17, 2017 2:22 pm

Hi Insanemtg1992. My name is Straight Talk Felice. We are sorry for the trouble. Please check your Forum inbox for a message.
ST - Felice
 
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Joined: Tue Nov 22, 2011 12:04 pm

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