Smart Pay Payment Question

[ryushisai]

I'm a little confused about the payment plan if one purchases a new Straight Talk phone through the Smart Pay program:

According to the website, after a customer is approved into the program, the monthly payment price of the new phone includes the monthly Unlimited plan at $45.
Is that true? Does the monthly payment to Quality One include the required $45 unlimited plan to use the phone? Or, does a customer need to purchase a service plan in addition to the monthly payment for the phone?

Can someone here please clarify? I called customer service, but the rep was unable to help me. First she told me I was speaking about a different program, then she told me that the program I was referring to, clearly visible on the official ST website, didn't exist, then when I asked her to look at the website together, she hung up on me!!

I have used Straight Talk service for almost 10 years. I'm not a new customer who is unfamiliar with how the service works, I just want to know for certain how the Smart Pay program works with my monthly Straight Talk service prior to agreeing to it.

Thank you for your time and assistance!

Sincerely -
LIrvin

[ST-Jean]

Hi ryushisai! My name is Straight Talk Jean. So we can explain it to you clearly, please check your Forum inbox for a private message. Thank you.