handset protection

[justmina1]

I purchased the handset protection plan and received the confirmation email from straight talk but not from easy exchange so I was never able to register my account. My year is almost up and my phone has been broken for SEVERAL months now!!! Can someone please help me so I can have my phone back before its too late..?

[ST-Yvonne]

Hi justmina1! My name is Straight Talk Yvonne. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum.