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Auto refill discount

PostPosted: Sun Feb 08, 2015 8:11 pm
by darkwriter2011
Has Straight talk quite doing the auto refill discount? I had to drop my auto refill for a month but when I went to re-enroll it didn't give me the $2.50 discount. My son still gets the discount. Can someone help me?

Re: Auto refill discount

PostPosted: Sun Feb 08, 2015 8:38 pm
by ST-Chelsea
Hi Darkwriter2011! My name is Straight Talk Chelsea. We need to take this issue offline so I can address it. I will contact you directly with a private message. Thanks!

Re: Auto refill discount

PostPosted: Mon Feb 09, 2015 12:32 pm
by brrichmond2002
I had saw the promotion, but now it is gone. Is there anyway to still get the promotion??

Re: Auto refill discount

PostPosted: Mon Feb 09, 2015 12:53 pm
by ST-Kurt
Hi brrichmond2002! Unfortunately, promotions are randomly given to customers. It could be via phone, email, text or when purchasing an airtime via the website. For further questions, please check your forum inbox to contact us. Thank you!

Straight Talk Kurt

Re: Auto refill discount

PostPosted: Sat May 16, 2015 3:45 pm
by gmedlin0001
DO NOT BUY MULTIPLE MONTHS ON THE HOTSPOTS, AFTER 30 DAYS YOU GET CUT OFF ANYWAY AND HAVE TO CALL IN AND IT YOU HAVE THE 4G DEVICE YOU CANNOT EVEN CHECK YOUR DATA ONLINE YOU HAVE TO CALL IN AND THEY WILL TELL YOU WHAT YOU HAVE. I AM AN IT PROFESSIONAL I USE THIS FOR WORK I DO NOT HAVE TIME TO CALL IN AND CHECK MY BALANCE ESPECIALLY WHEN THE PERSON ANSWERING THE PHONE BARELY SPEAKS ENGLISH.

Re: Auto refill discount

PostPosted: Sat May 16, 2015 4:27 pm
by ST-Yvonne
Hi gmedlin0001! My name is Straight Talk Yvonne. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum.

Re: Auto refill discount

PostPosted: Sat Jun 27, 2015 11:45 am
by tmoser
Lol funny thing. I've have straight talk since they first came out and I have never received any discounts. Mainly just frustration from "customer service" acting like they don't understand you when in fact they do and just want you to spend more money.