You are not subscribed to a cellular data service

Re: You are not subscribed to a cellular data service

Postby sfuternick » Sat Jan 19, 2013 6:11 pm

Greetings StraightTalk,

I'm having the exact same problem with a newly activated iPhone 5. I ported over a number from AT&T. The voice service is working; I'm able to make and receive telephone calls. I'm unable to use the wireless data service or visual voicemail. I receive the 'you are not subscribed to a cellular data service' error message when trying to surf the web or use email via the cellular wireless service. I signed up for the 90 day unlimited voice, text, and data service with auto refill.

Also, I'm able to send text messages and the messages a received quickly. When someone sends me a text message it is delayed by several minutes.

Please help ASAP! Thank you.

Best regards,

StevenF
(3rd of 5 required postings for a private response)
sfuternick
 
Posts: 6
Joined: Sat Jan 19, 2013 6:01 pm

Re: You are not subscribed to a cellular data service

Postby sfuternick » Sat Jan 19, 2013 6:20 pm

Greetings StraightTalk,

I'm having the exact same problem with a newly activated iPhone 5. I ported over a number from AT&T. The voice service is working; I'm able to make and receive telephone calls. I'm unable to use the wireless data service or visual voicemail. I receive the 'you are not subscribed to a cellular data service' error message when trying to surf the web or use email via the cellular wireless service. I signed up for the 90 day unlimited voice, text, and data service with auto refill.

Also, I'm able to send text messages and the messages a received quickly. When someone sends me a text message it is delayed by several minutes.

Please help ASAP! Thank you.

Best regards,

StevenF
(4th of 5 required postings for a private response)
sfuternick
 
Posts: 6
Joined: Sat Jan 19, 2013 6:01 pm

Re: You are not subscribed to a cellular data service

Postby sfuternick » Sat Jan 19, 2013 6:23 pm

Greetings StraightTalk,

I'm having the exact same problem with a newly activated iPhone 5. I ported over a number from AT&T. The voice service is working; I'm able to make and receive telephone calls. I'm unable to use the wireless data service or visual voicemail. I receive the 'you are not subscribed to a cellular data service' error message when trying to surf the web or use email via the cellular wireless service. I signed up for the 90 day unlimited voice, text, and data service with auto refill.

Also, I'm able to send text messages and the messages a received quickly. When someone sends me a text message it is delayed by several minutes.

Please help ASAP! Thank you.

Best regards,

StevenF
(5th of 5 required postings for a private response)
sfuternick
 
Posts: 6
Joined: Sat Jan 19, 2013 6:01 pm

Re: You are not subscribed to a cellular data service

Postby Jhonally_ST » Mon Jan 21, 2013 8:34 am

Sorry sfuternick. Your posts have been approved. Please check if your private messaging feature has been enabled. Thanks.
Jhonally_ST
 
Posts: 3194
Joined: Fri Sep 03, 2010 10:32 am

Re: You are not subscribed to a cellular data service

Postby cyclone7487 » Sat Jan 26, 2013 1:42 am

I am having the exact same problem. This is unbelievably frustrating that there is no direct solution from customer service.
cyclone7487
 
Posts: 13
Joined: Sat Jan 26, 2013 1:36 am

Re: You are not subscribed to a cellular data service

Postby Shelly_ST » Sat Jan 26, 2013 1:54 am

Hi, cyclone7487. My name is Straighttalk Shelly. Let me help you. I will contact you directly with a private message so we can address this issue further. Thank you.
Shelly_ST
 
Posts: 1691
Joined: Fri Sep 03, 2010 11:11 am

Re: You are not subscribed to a cellular data service

Postby tjacobx » Sat Jan 26, 2013 2:27 am

I've the same issue
tjacobx
 
Posts: 9
Joined: Mon Jan 21, 2013 6:10 pm

Re: You are not subscribed to a cellular data service

Postby Shelly_ST » Sat Jan 26, 2013 6:05 am

Hi, tjacobx. My name is StraightTalk Shelly. Let me help you. I will contact you directly with a private message so we can address this issue further. Thank you.
Shelly_ST
 
Posts: 1691
Joined: Fri Sep 03, 2010 11:11 am

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