Stupid 5 post rule

Re: Stupid 5 post rule

Postby sgilliam8850 » Wed May 04, 2016 6:00 pm

My first post
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Re: Stupid 5 post rule

Postby bbqshak » Sat Jul 09, 2016 6:07 pm

No advertising here, just a service problem , post 3
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Re: Stupid 5 post rule

Postby Somebody Somewhere » Wed May 22, 2019 11:17 am

This wouldn't be such a problem if 99% of the customer service reps on here said to take things to private messages. How is that not encouraging spam to then force the customer to make four more posts in order to even receive help?
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Re: Stupid 5 post rule

Postby ST - Larry » Wed May 22, 2019 12:24 pm

Hi Somebody Somewhere. I'm Straight Talk Larry. I apologize for the trouble. We have sent you the channels to contact customer support for assistance in your forum inbox. You no longer need to make five posts to receive help. You can use our self-service menu by texting Help to 611611. Thank you.
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Re: Stupid 5 post rule

Postby bowlingdiva98 » Sat Oct 10, 2020 8:05 am

I also agree this 5 required posts is kinda silly specially since there's no area to just chat between members.
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Re: Stupid 5 post rule

Postby ST - Mark » Sun Oct 11, 2020 9:40 am

Hi bowlingdiva98. My name is Straight Talk Mark. We completely understand your concern. Please make four more posts to enable your private messaging. Once done; then, please check your Forum inbox and you can respond on the private message we've sent to you. The Forum inbox is located at the upper left corner of this Forum beside the User Control Panel. You can use our self-service menu by texting Help to 611611. Thanks.
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