optimus dynamic voicemail help

optimus dynamic voicemail help

Postby Carnifex18 » Fri Jan 18, 2013 5:50 pm

i cannot remember setting up my voicemail for my phone and when i go to the voice mail so i can get it set up its asking for a password. ive tried 1234, 0000, the last 4 digits on my phone number (saw online that said that may work) and nothing is working. tried calling customer support twice with the first time being told by a recording that there's so many calls that i cant be helped right now and the second time initially being connected to some guy speaking spanish who then transfered me to someone to help me after i gave him my phone number then i got the recording about too many calls, cant help you again. trying the forums to see if i can get some help from someone. bump posts incoming
Carnifex18
 
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Re: optimus dynamic voicemail help

Postby Charisse » Sat Jan 19, 2013 7:54 am

Hi Carnifex18. My name is Straight Talk Charisse. Let me help you. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
Charisse
 
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Re: optimus dynamic voicemail help

Postby Carnifex18 » Sat Jan 19, 2013 11:02 am

bump
Carnifex18
 
Posts: 13
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Re: optimus dynamic voicemail help

Postby Carnifex18 » Sat Jan 19, 2013 11:04 am

bump
Carnifex18
 
Posts: 13
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Re: optimus dynamic voicemail help

Postby Carnifex18 » Mon Jan 21, 2013 1:03 pm

ok seeing as it is now day 2 of sending charisse a pm about my problem and have not heard back, is there anyone online that can help me with this?
Carnifex18
 
Posts: 13
Joined: Fri Jan 18, 2013 5:39 pm

Re: optimus dynamic voicemail help

Postby Carnifex18 » Mon Jan 21, 2013 3:40 pm

just tried calling the customer support again. still getting the same message that they cant take my call because of a high volume. its 2pm where i am right now. how many people could be calling straight talk at this time of day? can someone please help me
Carnifex18
 
Posts: 13
Joined: Fri Jan 18, 2013 5:39 pm

Re: optimus dynamic voicemail help

Postby Carnifex18 » Mon Jan 21, 2013 7:39 pm

dont have to worry about it anymore. finally got through to the customer support on the phone and got it fixed
Carnifex18
 
Posts: 13
Joined: Fri Jan 18, 2013 5:39 pm

Re: optimus dynamic voicemail help

Postby ipswichblues » Mon Jan 28, 2013 11:42 am

what did you do to fix this? I have same problem and dont fancy calling their support as they never answer.
ipswichblues
 
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Re: optimus dynamic voicemail help

Postby ST - Catherine » Mon Jan 28, 2013 12:15 pm

Hi ipswichblues. My name is Straight Talk Catherine. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
ST - Catherine
 
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Re: optimus dynamic voicemail help

Postby ipswichblues » Tue Jan 29, 2013 6:12 pm

1 post
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