Cannot Connect to Web

Cannot Connect to Web

Postby tony21 » Fri Aug 03, 2012 3:49 pm

I have the LG 800G. When I hit the browser icon to connect to the web I get an "Cannot connect" message. I have the Straight Talk $45 dollar plan which Unlimited everything including web browsing. What is the problem that I cannot connect. I have all 5 bars on my connection strength status and have a solid connection.
tony21
 
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Re: Cannot Connect to Web

Postby Shelly_ST » Sat Aug 04, 2012 3:51 am

Hi, tony21. My name is Straight Talk Shelly. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
Shelly_ST
 
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Re: Cannot Connect to Web

Postby bootasack » Tue Aug 07, 2012 2:20 am

I have the same issue as Tony, internet works great when not on wifi, but on wifi will not work atall, have the $45 a month plann, please help
bootasack
 
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Joined: Tue Aug 07, 2012 2:17 am

Re: Cannot Connect to Web

Postby Shelly_ST » Tue Aug 07, 2012 6:24 am

Hi, bootasack. My name is Straight Talk Shelly and I will be addressing your question. The phone is not WiFi capable, the only way to access web from this phone is through the network's native browser. If you should need further assistance, just let us know. Thank you.
Shelly_ST
 
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