Straight Talk Wireless Forums.

by **brenlee** » Wed Feb 08, 2012 5:17 pm

i dont know when im going to get my reolacement phone
and wanted to know if i can out my unused minutes on my
husbands phone

by **Stephanie_ST** » Thu Feb 09, 2012 10:27 am

Hi brenlee. My name is StraightTalk Stephanie. Do you have a replacement ticket number for the replacement phone already? Can I have that so that we can check? Thanks!

by **brenlee** » Thu Feb 09, 2012 10:44 am

it is 1045630281

by **Stephanie_ST** » Fri Feb 10, 2012 10:25 am

Hi brenlee. Have you received the Prepaid Airbill already? We have not received the old phone that is why the replacement phone has not yet been sent out. You cannot transfer your service plan only since that is associated with the number. If you will transfer the phone number, then the plan will come as well. Thanks!

by **brenlee** » Fri Feb 10, 2012 11:08 am

yes i got the airbill i have to get it to fedx and dont have a phone to call
them and dont have any transportation to take it to fedx

by **Stephanie_ST** » Fri Feb 10, 2012 4:39 pm

Hi brenlee. You will need to send your old phone to us since we will not release the replacement phone unless we receive the old phone. Thanks!

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