I have an LG G5. It was working fine then suddenly I have no service (talk, text, or data)...
The CSR on ST chat was less than helpful.. someone messed up my SiM information (i have had the same sim for years and number) in their system so now they have my automatic payment and i do not have service...
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Suddenly no service
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Suddenly no service
by KatNat05 » Tue Oct 24, 2017 12:17 pm
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Re: Suddenly no service
by ST - Felice » Tue Oct 24, 2017 2:18 pm
Hi KatNat05. My name is Straight Talk Felice. We are sorry about your issue. Please check your Forum inbox for a message.
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Re: Suddenly no service
by KatNat05 » Tue Oct 24, 2017 4:56 pm
Thanks. I chatted with Wendy. She said something completely different from what the ST CSR said. He said I needed a new sim bc the one he saw did not match the one that i have had in my phone this whole time... she said the sim is fine and there is a tower down... if i go across the state line i should have service.
...we shall see...
...we shall see...
- KatNat05
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- Joined: Tue May 21, 2013 10:50 pm
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