Straight Talk LG Freezes when starting up

[dareinger]

I've had my straight talk smart phone for a while now and recently it started freezing on the lock screen, and apps would constantly stop responding and crash. I found out that simply restarting the phone would fix my problem 9/10. This morning however; when i tried restarting it, as it got to the LG screen it froze. I can't turn it off, and i've left it on for over an hour thinking it'd start responding and finish booting but no luck. Any help would be appriciated.

[Shelly_ST]

Hi dareinger. My name is Straight Talk Shelly. We are sorry to hear about your issue. Let us check on your account so we can provide a resolution. Please check your Forum inbox for a message. Thank you.

[Sassy5271]

I need help with a puk code

[ST - Larry]

Hi Sassy5271. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

[Donone9ag]

I have the same problem with my lg5 580xxxxxx straigthbtalk att

[ST - Mark]

Hi Donone9ag. My name is Straight Talk Mark. Sorry that you’re having a problem. I will need to modify your post with your account information for security reasons. I will contact you directly with a private message. Thanks.