Software update for LG Stylo 2

Software update for LG Stylo 2

Postby Jstax82 » Sat Sep 24, 2016 12:26 am

Why is it that even though Android 6.0 marshmallow is available, straight talk does not allow the phone to update? This is ridiculous to have to buy new phones everytime there is a software update if you want the latest version. Should I just stop spending the $60 a month on service and the $200+ on a phone? I have researched and know that the latest version of Android is available on this phone. Along with the ZTE lever I had before this. I need a solution fast.
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Re: Software update for LG Stylo 2

Postby ST-Mary Ann » Sat Sep 24, 2016 8:01 am

Hi Jstax82. Our phones are locked. For our branded Android phones, the software has already been updated and cannot be upgraded to a higher version. It has been branded or modified to our service. If you wish to upgrade your software to a higher version, although we don't recommend it, then this will be at your sole risk. Straight Talk is not held responsible for any service interruption due to modifications done using a third party software program. For further assistance, please check your forum inbox for the private message that I've sent. Thanks!

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Re: Software update for LG Stylo 2

Postby clutetc » Sun Sep 25, 2016 5:51 am

I, too, am having this problem. Any help would be much appreciated!
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Re: Software update for LG Stylo 2

Postby ST-Mary Ann » Sun Sep 25, 2016 10:28 am

Hi clutetc! My name is Straight Talk Mary Ann. We need to take this issue offline so I can address it further. Please check your forum inbox for the message that I have sent. Thank you.
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Re: Software update for LG Stylo 2

Postby Abcarpentry » Tue Nov 22, 2016 3:33 am

I have wondered this for some time now. I know of at least 2 other non contract carriers that offer this phone with 6.0 out of the box. One of them I know for sure is even selling them for a lower price than I paid.
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Re: Software update for LG Stylo 2

Postby ST-Kurt » Tue Nov 22, 2016 10:19 am

Hi Abcarpentry! We don't support updating or upgrading the operating system of our phones. If you have further concerns or questions, please check your forum inbox to contact us. Thank you.

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Re: Software update for LG Stylo 2

Postby theskinny73 » Wed Nov 23, 2016 1:02 am

Hello. From reading other posts the lg stylo 2 from straight talk will never be able to upgrade? I really dont like paying for a phone that wont be able to upgrade and why is this information withheld or not mentioned upon purchase??
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Re: Software update for LG Stylo 2

Postby ST-Mary Ann » Wed Nov 23, 2016 10:08 am

Hi theskinny73. Our phones are locked. For our branded Android phones, the software has already been updated and cannot be upgraded to a higher version. It has been branded or modified to our service. If you wish to upgrade your software to a higher version, although we don't recommend it, then this will be at your sole risk. Straight Talk is not held responsible for any service interruption due to modifications done using a third party software program. If further assistance should be needed, please check your forum inbox for the private message that I've sent. Thanks!

ST Mary Ann
ST-Mary Ann
 
Posts: 3340
Joined: Wed Sep 03, 2014 12:30 pm

Re: Software update for LG Stylo 2

Postby FJRogers3 » Fri Dec 23, 2016 6:07 am

StraightTalk Mary Ann please help! I must update this phone's Software to 6.0.* or Straight Talk will be no good to me. The increased memory that this software includes is a must to run Honeywell Apps that I have to have access to on my phone. I understand this is best handled offline, however, I can not find your contact info for PM. Thank you.
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Re: Software update for LG Stylo 2

Postby ST-Mary Ann » Fri Dec 23, 2016 10:09 am

Hi FJRogers3. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

ST Mary Ann
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