For almost a week now my phone will not receive text messages. I can send them. There is no error messages coming up. People receive them but I can not receive answers. People are not getting errors when they text me there is simply no message.
I have called in several times which is troublesome in itself because I do not have an alternate phone.
So far we have:
1.called the #2 whatever number to reset the phone
2. Sent a text to myself which had no error and never came through.
3. Removed the battery and hard restarted the phone.
4. Removed the sim card and hard restarted the phone
5. Reset the entire phone with me losing half my contacts
I need another answer as to why this is happening and what we can do to fix this as soon as possible.