No Data on SII (SGH-S959G)

No Data on SII (SGH-S959G)

Postby Harvie42 » Wed Feb 06, 2013 2:32 pm

I got this phone from the Wal-Mart website, new. I activated it, porting my number from another carrier to do so. Now I can't get ANY data from this phone except over Wi-Fi.

APN settings:

Name: AT&T MVNO
APN: wap.tracphone
Proxy: att2.tracphone.com
Port: 80
MMSC: http://mmsc.cingular.com
MMS Proxy: att2.tracfone.com
MMS Port: 80
MCC: 310
MNC: 410
APN Type: internet + mms + supl

The website said that this phone would work in my area.
I also have no way to add APN settings. The only menu option I have is to "Reset to default". all the APN setting a "grayed out" and can't be changed.

Is there a way to fix this, or did I get sent a phone with the wrong setup for my area?
Harvie42
 
Posts: 1
Joined: Wed Feb 06, 2013 2:17 pm

Re: No Data on SII (SGH-S959G)

Postby ST - Katie » Wed Feb 06, 2013 3:10 pm

Hi Harvie42. My name is ST Katie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ST - Katie
 
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Joined: Tue Nov 22, 2011 12:02 pm

Re: No Data on SII (SGH-S959G)

Postby CaptainJJG » Fri Feb 08, 2013 11:55 am

I am having the exact same problem. I just ported over my number and activated the phone. I have SMS and can make calls, but no data. Please help.
CaptainJJG
 
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Joined: Fri Feb 08, 2013 11:52 am

Re: No Data on SII (SGH-S959G)

Postby ST - Katie » Tue Feb 12, 2013 4:33 pm

Hi CaptainJJG. Has your issue been resolved? Thanks.
ST - Katie
 
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Joined: Tue Nov 22, 2011 12:02 pm

Re: No Data on SII (SGH-S959G)

Postby dencraig » Tue Feb 18, 2014 10:16 am

I have the same problem: no way to add an APN and the one in there isn't Straight Talk.
dencraig
 
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Joined: Tue Feb 18, 2014 10:13 am

Re: No Data on SII (SGH-S959G)

Postby Elle » Tue Feb 18, 2014 10:17 am

Hi dencraig. My name is StraightTalk Elle. We need to take this issue offline since we will need your account information to assist you further with your issue. I will contact you directly with a private message. Thanks.
Elle
 
Posts: 3926
Joined: Tue Apr 12, 2011 12:52 pm

Re: No Data on SII (SGH-S959G)

Postby Hammondfxr » Thu Feb 27, 2014 6:07 pm

I have the same exact problem as the other posts. No data. No way to change or add APN ............ Data works with wifi only. My phone was working fine for 6 months and then all of a sudden I lost my data.. was on the phone with straight talk for an hour, and also samsung for an hour.. Waste of time on both phone calls. I do not need to go thru rebooting and the usual things to try, Ive already tried these things 100 times. This seems to be a common problem. Straight talk probably knows exactly what the problem is. I hope someone could help me.. It has to be thru email only please, I cant spend any more time on the phone . Thank you.
Hammondfxr
 
Posts: 1
Joined: Thu Feb 27, 2014 5:50 pm

Re: No Data on SII (SGH-S959G)

Postby Sophie_ST » Fri Feb 28, 2014 1:48 am

Hi Hammondfxr. My name is Straight Talk Sophie. I’ve sent you a private message; please check your inbox. Thanks.
Sophie_ST
 
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Joined: Fri Sep 03, 2010 10:10 am

Re: No Data on SII (SGH-S959G)

Postby ryan0905 » Fri Feb 28, 2014 3:08 pm

I'm having a similar problem like everyone else. The exact problem actually. I lost data about 3 days ago. I've only been able to connect to wifi. What's up?
ryan0905
 
Posts: 3
Joined: Fri Feb 28, 2014 3:01 pm

Re: No Data on SII (SGH-S959G)

Postby ryan0905 » Fri Feb 28, 2014 3:09 pm

I'm having the same exact problem. What's going on?
ryan0905
 
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Joined: Fri Feb 28, 2014 3:01 pm

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