Hi nekstrom. My name is StraightTalk Elle. Sorry for your trouble. If you have the BYOP (Bring Your Own Phone) iPhone, you will need to update the APN setting on the phone to be able to send or receive MMS and connect to the internet. You may click on the link below to update your APN settings. This link may not work based on limitations and configuration settings you may have on your iPhone. Please contact the manufacturer or point of purchase for further support regarding your phone. Your phone must be connected to Wi-Fi in order to continue.
1. While on Wi-Fi, open Safari and type in iapnupdate.straighttalk.com.
2. Tap Install.
3. Tap Install Now.
4. Enter your pass code if prompted.
5. Tap Done.
6. At this point you can exit your browser, turn off Wi-Fi, and re-boot your phone.
7. With Wi-Fi off, access Safari to ensure your data connection is working.
For more information about the service, please click on http://www.straighttalksim.com/support.php
If you have the StraightTalk Talk branded iPhone, please check if your phone’s main screen displays “TFW”. If not, we will need to perform a factory reset, which will erase any existing information on your phone. In this case, please back up the phone on iTunes and just make sure that it stays plugged into iTunes.
You can perform a reset by going to Settings > General > Reset > Erase All Content and Settings. You will then need to reprogram the phone and restore backed up information from iTunes. Once completed, click on the pop up for “Download and Update”, then you should see the “Thank You” screen. After that, turn your phone off and on, then access your internet.
Let me know if it works. Thanks.