Unable to Program Phone

Unable to Program Phone

Postby chadwik05 » Fri Jan 04, 2013 10:48 pm

I have tried registered my phone by dialing *22890, received the "we are unable to program your phone" message, waited an hour, tried again, got the same message, and I continue to get the same message now hours later. My account page shows that porting is no longer in progress. I tried calling support but gave up after 25 minutes on hold. Please help!
chadwik05
 
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Joined: Fri Jan 04, 2013 10:45 pm

Re: Unable to Program Phone

Postby Lindsay_ST » Sat Jan 05, 2013 2:03 am

Hi chadwik05. My name is Straight Talk Lindsay. We are sorry for the trouble. Let me help you. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
Lindsay_ST
 
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Re: Unable to Program Phone

Postby chadwik05 » Sat Jan 05, 2013 11:49 am

Posting so I can respond to PM 1
chadwik05
 
Posts: 6
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Re: Unable to Program Phone

Postby ST - Kyle » Sat Jan 05, 2013 12:57 pm

Hi chadwik05. My name is ST - Kyle. Please check if you are now able to reply to the private message that we sent you. Thanks.
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Re: Unable to Program Phone

Postby mattbender » Sat May 18, 2013 4:04 am

I'm having the same problem. Porting my number from Verizon service.
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Re: Unable to Program Phone

Postby Shelly_ST » Sat May 18, 2013 4:12 am

Hi, mattbender. My name is StraightTalk Shelly. Sorry that you're having a problem. I will try to help you. I will contact you directly with a private message so we can address this issue further. Thank you.
Shelly_ST
 
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Re: Unable to Program Phone

Postby mattbender » Sat May 18, 2013 9:20 am

Shelly_ST wrote:Hi, mattbender. My name is StraightTalk Shelly. Sorry that you're having a problem. I will try to help you. I will contact you directly with a private message so we can address this issue further. Thank you.



THank you, looks like I will need to post more before I can private message you.
mattbender
 
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Re: Unable to Program Phone

Postby mattbender » Sat May 18, 2013 9:22 am

Wondering how many posts I need to submit before I can use pm?
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Re: Unable to Program Phone

Postby mattbender » Sat May 18, 2013 9:25 am

It looks like some posters are saying 2 messages and some are saying 5.
mattbender
 
Posts: 7
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Re: Unable to Program Phone

Postby mattbender » Sat May 18, 2013 9:27 am

Seems a silly rule that I would have to submit 5 posts to respond to a msg in my Inbox by a moderator.
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