Cannot send or receive picture messages

Cannot send or receive picture messages

Postby jts1212 » Sat Jun 30, 2012 10:58 am

I am having what seems to be a common type of problem for straightalk....

When I send picture messages they seem to go through fine on my end, but the recipient never gets them, only the text.

When others send me picture messages, they continuously say downloading.... but that never changes. This is regardless of wifi and or data(3g) being on/off, not that that should matter.

Is this an issue with the phone/android settings or straight talk service? This is my first experience with an MVNO and I am acting as a guinea pig for a good number of people that I know who would gladly leave sprint/verizon/att if I could recommend it. But if the phones can't do what is now a basic feature of any cell phone, I can't hardly recommend it now can I...
jts1212
 
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Re: Cannot send or receive picture messages

Postby Elle » Sat Jun 30, 2012 11:19 am

Hi jts1212. My name is StraightTalk Elle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.
Elle
 
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Re: Cannot send or receive picture messages

Postby smiles196789 » Sun Jul 01, 2012 12:16 pm

I am having the same problem receiving or sending pic messages. I called straight talk and she told me that I would need to call her from a different phone!! what the ???? the only phone I have is my straight talk phone and I live alone. Now what???!!! :x
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Re: Cannot send or receive picture messages

Postby Jessica_ST » Sun Jul 01, 2012 2:52 pm

Hi jts1212. My name is smiles196789. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
Jessica_ST
 
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Re: Cannot send or receive picture messages

Postby toastertron » Sun Jul 01, 2012 6:17 pm

I'm also having a similar issue, my connection seems to be fine, I can SEND pictures through MMS, but I can't seem to RECEIVE pictures that are sent to me, I'll try to download the picture and it will just turn into a blank text message.
Any solutions would be great, thanks
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Re: Cannot send or receive picture messages

Postby jts1212 » Sun Jul 01, 2012 8:02 pm

This is silly......
jts1212
 
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Re: Cannot send or receive picture messages

Postby Lindsay_ST » Mon Jul 02, 2012 1:51 am

Hi toastertron. My name is Straight Talk Lindsay. We are sorry for the trouble. Let me help you. We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.
Lindsay_ST
 
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Re: Cannot send or receive picture messages

Postby Oshimbo » Wed Jul 25, 2012 6:53 pm

hey im having problems sending picture messages to certain people i can receive any and all pics though, using iphone 4
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Re: Cannot send or receive picture messages

Postby Jessica_ST » Sun Jul 29, 2012 12:06 pm

Good day, Oshimbo. We're sorry for the trouble. My name is Jessica Net and I'll be addressing your concern. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
Jessica_ST
 
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Re: Cannot send or receive picture messages

Postby maxtechoverload » Sun Jul 29, 2012 12:38 pm

I sent you private messages and still not getting any help :(
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