Reducing my automatic pay back to basic plan.

[texasladyj]

Why can't I get anyone to talk to me about going back to the 1000 minute plan. I no longer need the unlimited, but when I call they say call another day. Where is customer service?

[Anne_ST]

Hi texasladyj. My name is Straight Talk Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.