Can't port old # to used Galaxy Precedent

[beltfedarmorer]

I purchased a used SCH-M828C and planned to transfer my # from my R355. I had the previous user remove the phone from her account and then had it added to mine. I purchased a $45 unlimited plan on my R355 before I transferred the # to the SCH-M828C. I called customer service to port the # and all was good. After waiting 36 hours I called again and was told they could not port my R355 verizon # to the SCH-M828c sprint phone. They then told me they could give me a new number which I DO NOT WANT! I was not made aware of this by the web site or customer service. My account now says that my R355 is inactive (yet I am still using it) and my # is now associated with the SCH-M828c (which does not work).

[Jennifer_ST]

Hi beltfedarmorer. My name is Straight Talk Jennifer. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.

[beltfedarmorer]

I received your private message but cannot reply. I did not receive an email about the private message.

[Sophie_ST]

Hi beltfedarmorer. I’ve sent you a private message; please check if you’ll be able to reply. Otherwise, please make at least 5 posts to enable private messaging. Thanks.

[beltfedarmorer]

Wow, I have to post 5 times to PM? OK.

[beltfedarmorer]

Here's another one.

[beltfedarmorer]

Almost there.

[beltfedarmorer]

Is this enough? Can I PM now?

[Stephanie_ST]

Hi beltfedarmorer. Please check if you can now reply to your private messages. Thanks!

[sfaulkner6]

ha ha i need to post too lol