phone won't activate

[mmramirez]

I just refilled my phone and did the turn off then on, but when i try to make a phone call it says that my phone is deactivated. Help please!!!!

[Debbie_ST]

Hi mmramirez. My name is Straight Talk Debbie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thank you.