Can I use trac phone family plan with my straight talk phone

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Can I use trac phone family plan with my straight talk phone

Postby karunadd » Sun Jun 02, 2013 7:57 am

I had my trac phone plan with STalk. We recently added another trac phone to a straight talk plan for 30 days.
I noticed trac phone has a family value plan which is what we need.
When I went on trac phone website and enter the phones' serial number it says "The Serial Number or Telephone Number you entered does not belong to a TracFone"
I am assuming they belong to straight talk now and that's why it is not working or what?
How do I switch from straight talk plan to trac phone plan? They offer this plan
First Phone - 50 MINUTES only $9.99/month
Each Additional Phone - 40 MINUTES only $5.99/month and this is exactly what we need and I don;t see straight talk has this offer- do they? please help
karunadd
 
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Joined: Sun Jun 02, 2013 7:46 am

Re: Can I use trac phone family plan with my straight talk p

Postby Emma » Sun Jun 02, 2013 1:42 pm

Hi karunadd. My name is Straight Talk Emma. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. Please make 5 additional posts to enable your private messaging feature. After that, please send me the serial number of your phone through a private message. Thank you.
Emma
 
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Joined: Tue Oct 25, 2011 5:17 pm


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