Cannot make calls but can use data
Posted:
Sat Jan 25, 2020 3:23 amby SwigglyLine
I just bought my first plan with Straight Talk an hour ago. I bought my phone last month without a plan and decided it was time to activate. My internet works fine however I get the service message "Welcome to Verizon Wireless..." regarding me to hold while they put me through to an external representative. I waited a while and didn't get anybody but I didn't wait long. Just wondering what I should do now.
Re: Cannot make calls but can use data
Posted:
Sat Jan 25, 2020 4:24 pmby ST - Mark
Hi SwigglyLine. My name is Straight Talk Mark. Sorry that you’re having a problem. We'll help you address your concern. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.