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Galaxy s8 volte
Posted:
Sun Jan 05, 2020 1:09 amby Cowboyy
I have a galaxy s8 straight talk phone that had no issue with using data while on a phone call until I called straight talk and the computer said it fixed a problem, now as soon as I make or receive a call my data will not work.
Can you tell me how to reactivate this feature?
Re: Galaxy s8 volte
Posted:
Sun Jan 05, 2020 9:15 pmby ST - Mark
Hi Cowboyy. My name is Straight Talk Mark. Sorry that you are having this issue. Yes, we can help you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.
Re: Galaxy s8 volte
Posted:
Mon Jan 06, 2020 4:32 amby Cowboyy
This is a standard reply and doesn't help me as I have already tried the help they have suggested
Re: Galaxy s8 volte
Posted:
Mon Jan 06, 2020 11:13 amby ST - Mark
Hi Cowboyy. My name is Straight Talk Mark. We sincerely apologize to hear that your issue was not yet resolved. I have sent you a private message. Please check your Forum inbox. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks!
Re: Galaxy s8 volte
Posted:
Sat Feb 08, 2020 2:23 pmby Tcate11245
Hey Cowboy, were you able to figure anything out? I am having the same exact issue and have retired everything to fix it but haven't yet.
Re: Galaxy s8 volte
Posted:
Sat Feb 08, 2020 4:31 pmby ST - Mark
Hi Tcate11245. My name is Straight Talk Mark. Sorry that you’re having a problem. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks.