Straight Talk Wireless Forums

Bought a used Verizon Samsung Galaxy Note 9. Switched it to my Straight Talk account. No internet, various problems with texting. Talked to customer service and they told me to set APN settings with the TRACFONE.VZWENTP settings. Internet works fine now, and texting is normal in most aspects, however receive about 75% of pics sent to me, but can't send any pics, and can receive group texts, but can not reply to any. ST cust srvc says they do not guarantee full texting capabilities on a BYO phone.
I can't be the only one to bring a Verizon Note 9 to ST - anyone in the same situation get it figured out? Better APN settings?
I've tried a dozen TRACFONE.VZWENTP and vzwinternet settings combinations.

Hi kamweb. I'm Straight Talk Larry. I'm sorry for the trouble this has caused you. We'll review your account and check if the phone is properly provisioned in the system. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Hey, can you share the resolution to this if there was one? I just switched my Verizon Note 9 over to Straight Talk and can't use mms either. Got the same BS answer from tech support just use the TRACFONE.VZWENTP and then it didn't work and they said oh well not every device works, goodbye. lol great customer service...

What was the resolution to this? Please help me!

Hello. I am having this same problem were you able to get the issue resolved? if so how did you do it?

Hi preyinggrantis. My name is Straight Talk Mark. We do apologize that you are having an issue with our service. Before we can answer your question, we need to check your account first. Please check your forum inbox for a message. Click on "New Message" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thanks.

Hi Garcia281. My name is Straight Talk Mark. Sorry that you are also having this problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.

I have a Samsung Galaxy Note 9 and I had my account switched over to the BYOP SIM card and now I I have no text,call,or DATA what is the apn that I need to put in to my phone manually so that i can get my service back.

Hi Getitgood691984. My name is Straight Talk Mark. We apologize for the trouble that you have encountered with our service. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.