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Can't download picture sms messages sometimes

PostPosted: Tue Mar 19, 2019 4:04 pm
by jockt
I just switched from AT&T to straight talk and brought my Samsung Galaxy S8 and phone number with me. I changed my access point settings so that my mms messages will work. However it seems that every time someone sends me a picture message I have to restart my phone and/or turn my Wifi off for them to download.

Anyone experience this and know what the fix is?

Thanks

Re: Can't download picture sms messages sometimes

PostPosted: Wed Mar 20, 2019 8:02 am
by jockt
Update....... It has been working okay since yesterday with my Wifi turned off. Anyone know why having Wifi would stop pic messages from downloading???

Re: Can't download picture sms messages sometimes

PostPosted: Thu Mar 21, 2019 3:24 pm
by jockt
Update #2: Everything seems to be working fine now, don't ask me why or how but it is. This thread can be deleted...
Thanks all anyway

Re: Can't download picture sms messages sometimes

PostPosted: Fri Mar 22, 2019 9:34 am
by ST - Larry
Hi jockt. I'm Straight Talk Larry. We are glad that your issue was taken care of. If you have questions or concerns, please let us know. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.