Hi LogieBear! Our phones are locked. For our branded Android phones, the software has already been updated and cannot be upgraded to a higher version. It has been branded or modified to our service. If you wish to upgrade your software to a higher version, although we don't recommend it, then this will be at your sole risk. Straight Talk is not held responsible for any service interruption due to modifications done using a third party software program. For further assistance, please check your forum inbox for the private message that I've sent. Thanks!
ST Mary Ann