Page 6 of 6

Re: Can't make a call, get "Welcome to Verizon Wireless..."

PostPosted: Sat Aug 10, 2019 10:05 am
by jhill02
Same problem. Happened since day one of my service plan last month and continues still. Contact technical support online with no results - please help!

Re: Can't make a call, get "Welcome to Verizon Wireless..."

PostPosted: Sat Aug 10, 2019 11:00 am
by ST - Larry
Hi jhill02. I'm Straight Talk Larry. I'm sorry for the inconvenience this has caused you. We'll review your account and further investigate what happened with your phone service. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Re: Can't make a call, get "Welcome to Verizon Wireless..."

PostPosted: Thu Oct 10, 2019 3:26 am
by kittybutt90
I'm having the same issue, I just bought a new phone and transferred my old number. Straight talk says my phone is activated but the number is showing up as 000-000-0000 under my info on my device.

Re: Can't make a call, get "Welcome to Verizon Wireless..."

PostPosted: Sat Oct 12, 2019 2:12 pm
by ST - Larry
Hi kittybutt90. I'm sorry for the trouble this has caused you. We will check if your phone is properly provisioned in the system. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.