Can't make a call, get "Welcome to Verizon Wireless..."

Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby jhill02 » Sat Aug 10, 2019 10:05 am

Same problem. Happened since day one of my service plan last month and continues still. Contact technical support online with no results - please help!
jhill02
 
Posts: 1
Joined: Sat Aug 10, 2019 10:02 am

Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby ST - Larry » Sat Aug 10, 2019 11:00 am

Hi jhill02. I'm Straight Talk Larry. I'm sorry for the inconvenience this has caused you. We'll review your account and further investigate what happened with your phone service. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby kittybutt90 » Thu Oct 10, 2019 3:26 am

I'm having the same issue, I just bought a new phone and transferred my old number. Straight talk says my phone is activated but the number is showing up as 000-000-0000 under my info on my device.
kittybutt90
 
Posts: 1
Joined: Thu Oct 10, 2019 3:21 am

Re: Can't make a call, get "Welcome to Verizon Wireless..."

Postby ST - Larry » Sat Oct 12, 2019 2:12 pm

Hi kittybutt90. I'm sorry for the trouble this has caused you. We will check if your phone is properly provisioned in the system. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Previous

Return to Samsung

Who is online

Users browsing this forum: No registered users and 8 guests