Can't make a call, get "Welcome to Verizon Wireless..."

[jhill02]

Same problem. Happened since day one of my service plan last month and continues still. Contact technical support online with no results - please help!

[ST - Larry]

Hi jhill02. I'm Straight Talk Larry. I'm sorry for the inconvenience this has caused you. We'll review your account and further investigate what happened with your phone service. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[kittybutt90]

I'm having the same issue, I just bought a new phone and transferred my old number. Straight talk says my phone is activated but the number is showing up as 000-000-0000 under my info on my device.

[ST - Larry]

Hi kittybutt90. I'm sorry for the trouble this has caused you. We will check if your phone is properly provisioned in the system. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.

[FixMyService]

Straight talk isn’t working, I receive the same Verizon message. Worked yesterday, now says it need to be activated.

[ST - Mark]

Hi FixMyService. My name is Straight Talk Mark. Sorry for the trouble that you are caught in this situation. For us to help you, we need to take this issue offline. Please check your Forum inbox. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks!