by ST - Mark » Wed Jun 03, 2020 3:26 pm
Hi kbbjr65. My name is Straight Talk Mark. We apologize for the inconvenience this has caused you. We completely understand your concern. However, we will need to check your account first so we can provide instruction with your concern. For us to address it immediately, we will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.