Galaxy s8 volte

[Cowboyy]

I have a galaxy s8 straight talk phone that had no issue with using data while on a phone call until I called straight talk and the computer said it fixed a problem, now as soon as I make or receive a call my data will not work.
Can you tell me how to reactivate this feature?

[ST - Mark]

Hi Cowboyy. My name is Straight Talk Mark. Sorry that you are having this issue. Yes, we can help you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.

[Cowboyy]

This is a standard reply and doesn't help me as I have already tried the help they have suggested

[ST - Mark]

Hi Cowboyy. My name is Straight Talk Mark. We sincerely apologize to hear that your issue was not yet resolved. I have sent you a private message. Please check your Forum inbox. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks!

[Tcate11245]

Hey Cowboy, were you able to figure anything out? I am having the same exact issue and have retired everything to fix it but haven't yet.

[ST - Mark]

Hi Tcate11245. My name is Straight Talk Mark. Sorry that you’re having a problem. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks.