disabled service??

[setheckertt]

Alright so i got a new samsung straightalk phone, i used the activation code and i added a three month long service card. i try to make calles and send txts but all it says is service is disabled? Is there something i forgot to do?

[Elle]

Hi setheckertt. My name is StraightTalk Elle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.

[setheckertt]

ohh alright, the number is 268 ***************, thanks for your help.. if it works..

[Stephanie_ST]

Hi setheckertt. Please go to Menu> Prepaid>Code Entry Mode > OK. Under the Code Screen, please enter the codes below:
3534 2891 4806 1940 6341 0882 733 press OK
7109 8353 1269 3276 3630 468 7109 8353 1269 3276 3630 468 press OK.
Let me know if that will remove the error.

Thanks you!

[sleepyd62]

Hi setheckertt. Please go to Menu> Prepaid>Code Entry Mode > OK. Under the Code Screen, please enter the codes below:
3534 2891 4806 1940 6341 0882 733 press OK
7109 8353 1269 3276 3630 468 7109 8353 1269 3276 3630 468 press OK.
Let me know if that will remove the error.

Thanks you!

thoses codes dont work they are invailed

[Stephanie_ST]

Hi sleepyd62. My name is StraightTalk Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. I will contact you directly with a private message to help you with your issue. Thanks!