PUK please help

PUK please help

Postby davidnjenn27 » Sat May 05, 2012 4:05 am

locked my self out of my phone can any one help me. the phone is a MOTOROLA W418G thank u
davidnjenn27
 
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Re: PUK please help

Postby Anne_ST » Sat May 05, 2012 4:47 am

Hi davidnjenn27. My name is Straight Talk Anne. Sorry that you’re having a problem. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.
Anne_ST
 
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Re: PUK please help

Postby davidnjenn27 » Sat May 05, 2012 5:48 am

Anne_ST wrote:Hi davidnjenn27. My name is Straight Talk Anne. Sorry that you’re having a problem. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.

IMEI # is ****************** and the sim card # is (TF64SIMC4) ************************** . my name is jennifer cofield my cell # ************* if you could please help asap this is our only phone thank you. serial # ********************
davidnjenn27
 
Posts: 3
Joined: Sat May 05, 2012 2:41 am

Re: PUK please help

Postby Anne_ST » Sat May 05, 2012 7:14 am

davidnjenn27,
Please press the following keys on your Straight Talk phone: 57860952.
Now press the key located in the center of the navigation keys.
Your phone should display the message "New PIN Code," please enter 1111, and then press the key in the center of the navigation keys.
Your phone should display the message " Verify PIN Code," please re-enter 1111, and then press the key in the center of the navigation keys again.
Your phone screen should display the message "Changed."
Please remember that your PIN number is 1111.
Anne_ST
 
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Re: PUK please help

Postby davidnjenn27 » Sat May 05, 2012 7:27 am

Anne_ST wrote:davidnjenn27,
Please press the following keys on your Straight Talk phone: 57860952.
Now press the key located in the center of the navigation keys.
Your phone should display the message "New PIN Code," please enter 1111, and then press the key in the center of the navigation keys.
Your phone should display the message " Verify PIN Code," please re-enter 1111, and then press the key in the center of the navigation keys again.
Your phone screen should display the message "Changed."
Please remember that your PIN number is 1111.



thank you so much it works now i can call people
davidnjenn27
 
Posts: 3
Joined: Sat May 05, 2012 2:41 am

Re: PUK please help

Postby Anne_ST » Sat May 05, 2012 7:32 am

You're welcome, davidnjenn27. Have a great day!
Anne_ST
 
Posts: 2116
Joined: Thu Mar 24, 2011 2:04 am

Re: PUK please help

Postby leo78 » Sun Mar 02, 2014 2:38 am

i did the same thing and lock my sim card... does her solution works for me too?
leo78
 
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Joined: Sun Mar 02, 2014 2:32 am

Re: PUK please help

Postby ST - Larry » Sun Mar 02, 2014 11:15 am

Hi leo78. Please check your forum inbox for a message. Thanks.
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