by shardc » Thu May 14, 2015 1:30 pm
Do i ever have a nightmare going on. I bought a new never used Verizon droid xt912. I checked the website for compatibility and it said the phone was fine. I ordered the cdma activation kit(website said free overnight shipping, i was charged 14.95 anyway) as i have had ST service for about 5 years now. When i got the kit and tried to register the micro sd card, it said it was not valid. I called ST and the first person said the phone needed to be unlocked. CDMA LTE phones from verizon are already unlocked and that was confirmed when i called verizon. So i called ST back and they said they couldn't activate the micro card and asked for the nano card number. Supposedly it worked. problem is, the phone only excepts the micro sd card, nano is too small. I called them back and they said that because the phone was in the process of transferring from my old Iphone to the new nano sim that i should wait and then call back and they will transfer from the nano sim to the micro sim. I called this morning to do that and they said the micro sim wouldn't work and that they had to send me a new sim that would take 3-5 business days. So now i have no phone that works and won't get a sim(if it works) for 3-5 business days. They refused to ship to me overnight. I new there would be some issues but really?