Purchased TWO phones and STILL haven't shipped!!!!

Purchased TWO phones and STILL haven't shipped!!!!

Postby asweck » Wed Mar 17, 2021 12:19 am

Hey I've purchased TWO moto G stylus'on 3-13-21, and I have paid for the overnight shipping.

However, even though that was SEVERAL DAYS AGO, my phones, my TWO MOTO G STYLUS', HAVE STILL NOT EVEN BEEN SHIPPED.

I would like a refund of my FOUR HUNDRED DOLLARS AND FIFITY ONE CENTS. That's right, 400.51 , or I want my phone's ASAP.

CAN ANYONE HELP ME?!?!?!?!!
asweck
 
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Joined: Wed Mar 17, 2021 12:12 am

Re: Purchased TWO phones and STILL haven't shipped!!!!

Postby ST - Mark » Wed Mar 17, 2021 9:41 am

Hi asweck. My name is Straight Talk Mark. We do apologize for the trouble we have caused you with your order. We will be happy to help you in resolving your issue. To further assist you, we will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You can also use our self-service menu by simply texting the word ORDER to 611611. Thank you for contacting us.
ST - Mark
 
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Re: Purchased TWO phones and STILL haven't shipped!!!!

Postby Srichardson » Wed Mar 17, 2021 10:51 pm

I order for yesterday. And I contact them about it. Would couldn’t tell me anything. I paied for over nightshipping thinking it will be today or tomorrow. BUT HASNT BEEN SHIPPED! plus it say on their website that can take 1-3 days to process not including weekends or holidays.
Srichardson
 
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Joined: Wed Mar 17, 2021 10:46 pm

Re: Purchased TWO phones and STILL haven't shipped!!!!

Postby loruhhurol » Tue Mar 23, 2021 3:37 pm

Did anyone ever help you with this? I can't get anyone to reply to me about my phone I ordered last Tuesday and still haven't gotten.
loruhhurol
 
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Joined: Sat Mar 20, 2021 2:31 pm

Re: Purchased TWO phones and STILL haven't shipped!!!!

Postby ST - Mark » Fri Mar 26, 2021 9:18 am

Hi Srichardson. My name is Straight Talk Mark. We're truly sorry that you're having this problem. Allow us to further investigate about what happened to your order. To better assist you, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can also use our self-service menu by simply texting the word ORDER to 611611. Thanks.
ST - Mark
 
Posts: 2545
Joined: Thu Jun 14, 2012 11:46 am

Re: Purchased TWO phones and STILL haven't shipped!!!!

Postby ST - Mark » Fri Mar 26, 2021 9:25 am

Hi loruhhurol. My name is Straight Talk Mark. We sincerely apologies to hear about what happened to your order. We will be happy to help you in resolving your issue. To better assist you, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word ORDER to 611611. Thank you.
ST - Mark
 
Posts: 2545
Joined: Thu Jun 14, 2012 11:46 am


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